Privacy Policy

How we collect, use, and protect your personal information in compliance with POPIA

Privacy Policy

Ide8 Technologies (Pty) Ltd (“Ide8”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it in compliance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.ide8.co.za) or interact with us through any other digital or offline channel.

1. Commitment to Privacy

At Ide8 Technologies, we are committed to upholding the highest standards of data privacy and protection. This policy outlines the principles and practices we apply to ensure that your personal information is collected and processed lawfully, fairly, and transparently.

2. What is “Processing”?

"Processing" refers to any operation or activity involving personal information, whether automated or not. This includes collection, storage, use, transmission, modification, or deletion of personal data.

3. Principles We Follow

In compliance with POPIA, we commit to:

4. Information We Collect

We collect both personal and non-personal information, including:

Personal Information

Non-Personal Information

5. How We Use Your Information

Your information may be used for the following purposes:

6. Choice / Opt-Out

You may opt-out of receiving communications from Ide8 at any time by using the “unsubscribe” link in emails or by contacting us at info@ide8.co.za.

7. Information Requests

If you submit a request for information (such as regarding our services or careers), we collect and use the information you voluntarily provide for the purpose of fulfilling your request.

8. Testimonials

We may publish testimonials from clients or partners on our website. These will only include personally identifiable information with your prior consent. You may request removal by contacting us.

9. Information Sharing

We do not sell or rent your personal information. We may share it:

10. Cookies and Tracking Technologies

We use cookies and similar technologies for website analytics, personalization, and performance. This includes Google Analytics and other tools to understand user behaviour and improve services.

You may adjust your browser settings to refuse cookies, but some features may not function properly as a result.

11. Google Analytics and Remarketing

We may use Google Analytics features such as Demographics and Remarketing. You can opt out of Google’s ad tracking by visiting www.google.com/privacy_ads.html.

12. Log Files

Like most websites, we log technical data for system administration, site improvement, and usage statistics. This information is not linked to personal identifiers.

13. External Links

Our website may contain links to third-party sites. This policy applies only to ide8.co.za, and we are not responsible for the privacy practices of other sites.

14. Data Retention

We retain personal information only for as long as needed to fulfill the purpose for which it was collected, unless a longer retention period is required or permitted by law.

15. Data Storage and Transmission

Your data may be stored on secure servers within South Africa or processed by partners in other jurisdictions. Ide8 takes reasonable precautions to ensure your data is kept secure and is only processed in compliance with applicable law.

16. Security

We implement appropriate security measures to protect your personal data during transmission and storage. While we strive to safeguard your information, no system is completely secure. All transmissions are at your own risk.

17. Children Under 13

Our services are not intended for children under 13. We do not knowingly collect data from minors without verified parental consent. If we learn that a child under 13 has provided personal data, we will take steps to delete it.

18. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

Last updated: 30 May 2025

19. Your Rights

You may:

To exercise these rights, contact us at info@ide8.co.za.

20. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Ide8 Technologies (Pty) Ltd
Email: info@ide8.co.za
Website: www.ide8.co.za